Support

Email setup
See images below.

Webmail: http://investhost.co.za/email or http://investhost.co.za/webmail or https://ds01.dc-srv.com:2096
cPanel: https://ds01.dc-srv.com:2083

Before propagation use:
Propagation: http://197.189.205.82/~youraccountname
cPanel: http://197.189.205.82:2082

www.teamviewer.com
www.screenleap.com www.java.com
www.google.co.za
www.bing.com

Welcome to Investhost web hosting.

cPanel login details below.

www.yourdomain.co.za/cpanel
username
password

Video tutorial to setup email accounts in cPanel: http://www.cpanel.net/media/tutorials/emailaccount-low.htm

Attached images shows setup details for popular email software.

1. First create your new email address at www.yourdomain.co.za.
2. Setup the email address in your email software e.g. Windows Mail.

Instructions to setup a new email account:
Outlook Express or Windows Mail: Top menu: Tools, Accounts, Add, Mail
Microsoft Outlook: Tools, Account Settings, New

Enter your email and Select Next
Enter your email again and Select Next
My incoming mail server is a POP3 server.

Incoming mail: mail.yourdomain
Outgoing mail: mail.yourdomain

If you use certain Internet Service Providers e.g. USB Modems from Vodacom etc, you may need to use e.g. smtp.vodacom.co.za. See notes below for Outgoing mail settings for non ADSL users.

Select Next

Account name: (Your new email address) Password: Tick Remember password

Click on the More Settings button, select the Outgoing Server tab, and tick "My outgoing server (SMTP) requires authentication".

Click on the More Settings button, select the Outgoing Server tab, and tick "My outgoing server (SMTP) requires authentication". Also see Advanced tab: Incoming server (POP3): 110 Outgoing server (SMTP): 25

Select Finish

When copying above passwords note that a space is sometimes added after the word when copying and pasting, which results in a login error. It if happens first paste it in Notepad and copy from there.

For non standard ADSL users e.g. when using Vodacom USB modems.

Incoming Mail Server: mail.yourdomain.co.za Outgoing Mail Server: See below

Your Outgoing (SMTP) Server is used for sending emails. Your internet service provider (ISP) will supply you with the server name.

Here is a list of the most common Outgoing servers:

For Telkom ADSL, outgoing server is smtp.dsl.telkomsa.net or smtp.saix.net
For Telkom Analogue Dial Up, use smtp.saix.net or smtp.dsl.telkomsa.net
For 8TA (Eita), the outgoing server is smtp.saix.net
For MWEB ADSL, outgoing server is smtp.mweb.co.za or smtp.mweb.net

For Vodacom 3G, outgoing server is smtp.vodacom.co.za
For MTN 3G, the outgoing server is mail.mtn.co.za
For Cell C the outgoing server is mail.cmobile.co.za

For Iburst, outgoing server is smtp.iburst.co.za
For I.S. ADSL the outgoing server is smtp.isdsl.net
For I.S. 3G the outgoing server is smtp.isgsm.netor smtp.dial-up.net
For goggaconnect outgoing server is smtp.vodacom.co.za

For Neotel, outgoing server is smtp.neomail.co.za
For ABSA, outgoing server is smtp.absamail.co.za or mail.absa.co.za
For @lantic (ADSL,Dialup, ISDN) : smtp.lantic.net

For NetActive (ADSL,Dialup, ISDN) : smtp.netactive.co.za
For Polka (ADSL,Dialup, ISDN) : smtp.polka.co.za
For Web Africa (ADSL,Dialup, ISDN) : smtp.wa.co.za

For Cybersmart : smtpauth2.cybersmart.co.za or smtp.cybersmart.co.za
For Nokia/OVI : smtp.mail.ovi.com or smtp.mail.yahoo.com

Blackberry setup: Email account name: enter your email address Reply to: enter your email address Your name: optional - enter your name or email address

How to change outgoing (SMTP) server settings in Outlook 2007: http://www.youtube.com/watch?v=bKdJdZOqjWg

Set Up POP Email Account in Outlook 2011 for Mac® OS X™: https://www.youtube.com/embed/Vm7a-SVLxlc

https://www.youtube.com/embed/Vm7a-SVLxlc#t=00m37s

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Outlook Wizard: http://help.outlook.com/en-us/140/dd936216.aspx
Mac: Outlook: 2011: https://www.youtube.com/watch?v=Vm7a-SVLxlc

Mac: Outlook: 2016: POP Account settings: https://support.office.com/en-us/article/Basic-POP-account-settings-for-Outlook-2016-for-Mac-d25a0c43-2c81-41a0-9913-573e52af3d6f
Mac: Outlook: 2016: Add a POP Email Account: https://support.office.com/en-us/article/Add-an-email-account-to-Outlook-2016-for-Mac-60a03300-9f45-49a8-ade8-a23285ace6e2
Office 365 / Outlook 2016 Office 365: Settings, Options, My Account, Change your password: https://www.youtube.com/watch?v=b1NWduwGbjk

iPhone / iPad Email Setup https://www.youtube.com/watch?v=688VzjhGEjo

Out of Office Reply: Tools, Rules and Alerts...

Email Setup for Android.

POP3
Incoming:
mail.mydomain.com
Port: 110

Outgoing:
smtp.mydomain.com
Port: 587

Android: Image 1

Android: Image 2

Android: Image 3

Android: Image 4

Android: Image 5

Email not sending.
1. Check if all your email settings are correct

Outlook email not sending.